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Customer Relationship Management

The purpose of a business is to create and keep a customer. CRM is a philosophy and a business strategy supported by a system and a technology, designed to improve human interactions in a business environment, CRM is all about merging marketing efforts with business processes

Why choose PentaSoft CRM


Business Intelligence

We make sales data and forecast information that enables decision-makers to accurately study revenue and expenses to decide where to cut costs, decide how much inventory to stock.

Improved Customer Service

With all your customer information, including orders, feedback and activity, you will be more prepared to respond to their questions and concerns faster and more efficiently.

Increase revenues

Using our CRM will make your clients’ lives simpler and easier by making it easier for customers to do business with you, you will increase the amount of business your customers choose do with you.

Reduce costs

Pentasoft CRM is a powerful tool for reducing inefficiencies that are costing your business money. By reducing your customer acquisition costs in several ways, such as making your sales force more efficient, and allowing them to call on more customers with more relevant messaging without duplication of effort

Improved Marketing Efforts

PentaSoft Customer Relationship Management (CRM) system can deliver Centralization and Sharing of Data, Better Customer Service, Higher Customer Satisfaction, and Improved Marketing Efforts which in the end allows a business to achieve more profit